Brian is a working professional. His mother recently fell and broke her leg, requiring surgery and a 6-week stay in a rehab facility. Brian lives in a different state and feels helpless. He doesn’t know where to start researching options for his mother's care, nor does he understand his mother's insurance to know what it covers.
How Caribou's team of Healthcare Advisors assisted:
- Clarified the various transitions of care (hospital to rehab and rehab to home).
- Cross referenced chosen care with what was covered by his mother’s insurance.
- Ensured his mother was receiving regular PT and progressing towards her goals, while checking in with staff regularly.
- Arranged for the appropriate equipment delivery to set up the home safely.
Brian was better informed about his options while making decisions, and him and his financial advisor felt confident about the mother's needs and the associated costs.